American Standard’s Commitment to Quality

American Standard’s Commitment to Quality

by | May 7, 2024 | Air Quality, Cooling, Heating, Products

We choose American Standard as our preferred equipment and systems provider because…well, the reason is in the name. The standards are high, and the American Standard meets and exceeds them every time.

When installing HVAC systems in your home or business, longevity and reliability are top priorities when choosing your equipment and provider. American Standard’s systems have been proven to offer reliability and durability—so much so that they’ve been awarded Top Homeowner Satisfaction Awards multiple times.

It’s often forgotten that HVAC systems are the heartbeat of your home – when they’re firing on all cylinders your home is happy and healthy, and when they’re not working, your home becomes unlivable (and sometimes, even deadly). That’s why it’s so important to us that American Standard rigorously tests all of their products to ensure that they work safely and properly, every time, emphasizing the safety aspect of their products.

American Standard Products

Here are some other reasons we choose to work with them:

  • Five million+ American Standard units in households
  • Industry-leading partner support and education
  • Commitment to customer service
  • Products optimized for efficiency
  • Variety of products in the portfolio

It doesn’t hurt that National Product Testing and Research Magazine rated their gas furnaces, heat pumps, and air conditioners 5 out of 5 in owner satisfaction.

Their product categories include:

  • Split Systems
  • Thermostats
  • Packaged Systems
  • Ductless Systems
  • Commercial Systems
  • Indoor Air Quality Systems

When you’re an HVAC provider who wants to sell your clients a solution, not a product, it’s important to have a verified catalog that you can choose from to fit each client’s specific needs.

They have also established themselves as an industry leader for ongoing education and training. Their Green Guide was developed to help homeowners find HVAC and related solutions to help them align with their goals of “going green.” Being aware of our impact on the environment and its impact on us is one of the best ways for us to return to a symbiotic relationship. American Standard has taken the initiative to provide us with the resources we need to get there.

American Standard Warranty

We don’t take your trust for granted when you let us come into your home and service your systems, which is why we are so proud of American Standard’s warranty on their products. They have three warranty tiers:

  • Base Limited Warranty: Even if you forget to register your new unit, they will cover it in the event of manufacturer defects for up to five years.
  • Registered Limited Warranty: Registering your new unit will extend your warranty for an additional five years of warranty coverage. That means you have ten years covered for parts that default due to the manufacturer.
  • Optional Extended Warranty: The Limited Warranty options do not cover parts and labor, while your optional extended warranty would also cover those costs. The coverage still only applies if the failure is attributable to a manufacturing defect. Still, it’s an excellent way to ensure you are covered 100% of the way on your new system.

With a name like the Great Guys, it’s important to choose the best suppliers so that we can confidently install and warranty our work. American Standard makes that part of the job easy for us!


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